Meet Our Team
Our compassionate, highly credentialed team of physicians, therapists, and counselors is dedicated to guiding every individual through their recovery journey with expertise and empathy.
Our Leadership Team
Led by experienced professionals who bring decades of combined expertise in addiction medicine, clinical therapy, and behavioral health program administration.
Dr. Sarah Mitchell
Executive Director
PhD, MBA
Dr. Mitchell brings over 20 years of experience in behavioral health leadership to MDI Helpline. She earned her doctorate in Clinical Psychology from The Ohio State University and holds an MBA in Healthcare Administration. Under her visionary leadership, MDI Helpline has grown into one of Centerville's most respected addiction treatment facilities. Dr. Mitchell is passionate about creating evidence-based programs that treat the whole person -- mind, body, and spirit -- and she works tirelessly to ensure that every individual who walks through our doors receives the highest standard of care.
Dr. James Chen
Medical Director
MD, Board-Certified Addiction Medicine
Dr. Chen is a board-certified physician specializing in addiction medicine with over 15 years of clinical experience. He completed his medical residency at the Cleveland Clinic and holds specialized certifications in medication-assisted treatment (MAT) and dual-diagnosis care. As Medical Director, Dr. Chen oversees all medical protocols, detoxification procedures, and pharmacological interventions at MDI Helpline. His compassionate, patient-centered approach ensures that every treatment plan is tailored to the unique medical needs and recovery goals of each individual.
Dr. Rebecca Torres
Clinical Director
PsyD, LCSW, LCDC
Dr. Torres holds a Doctorate in Psychology and is dually licensed as a Clinical Social Worker (LCSW) and Chemical Dependency Counselor (LCDC). With nearly 18 years of clinical experience in addiction treatment and mental health care at our facility, she leads MDI Helpline's therapeutic programming with both rigor and warmth. Dr. Torres specializes in trauma-informed care, cognitive-behavioral therapy, and family systems therapy. She has built a clinical team that reflects her commitment to compassionate, culturally responsive, and evidence-based treatment for individuals and families affected by substance use disorders.
Our Medical Staff
Board-certified physicians and registered nurses providing round-the-clock medical care throughout every stage of the recovery process.
Board-Certified Physicians
Our medical team includes board-certified physicians who specialize in addiction medicine, psychiatry, and internal medicine. These experienced doctors oversee medically supervised detoxification, manage co-occurring health conditions, and develop individualized medication protocols. Their expertise ensures that every person receives safe, effective medical care from the moment they begin treatment. Our physicians stay current with the latest advances in addiction medicine through ongoing education and professional development.
Registered Nurses
Our registered nursing staff provides 24/7 medical monitoring and compassionate bedside care. With specialized training in addiction nursing, our RNs are skilled in managing withdrawal symptoms, administering medications, and providing the continuous health assessments that are critical during detox and early recovery. They serve as a vital bridge between our medical team and our clinical staff, ensuring that each person's physical health is supported alongside their emotional and psychological healing.
Our Clinical Staff
Licensed therapists and certified counselors who bring compassion, expertise, and unwavering dedication to every individual's therapeutic journey.
Licensed Clinical Social Workers
Our LCSWs provide individual counseling, group therapy, and family sessions grounded in evidence-based therapeutic modalities. They specialize in addressing the psychosocial factors underlying addiction, helping individuals develop healthy coping strategies, rebuild relationships, and navigate the challenges of re-entering daily life after treatment.
Licensed Professional Counselors
Our LPCs bring specialized training in cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), motivational interviewing, and trauma-focused therapies. They lead both individual and group sessions, creating safe therapeutic spaces where individuals can explore the root causes of addiction and develop sustainable recovery strategies.
Certified Addiction Counselors
Our Certified Addiction Counselors (CACs) offer deep expertise in substance use disorders and recovery support. Many of our CACs bring both professional training and lived experience in recovery, giving them a unique ability to connect with individuals on a personal level. They facilitate process groups, relapse prevention workshops, and 12-step integration sessions.
Our Support Staff
Dedicated professionals who work behind the scenes and alongside our clinical team to ensure every aspect of the recovery experience is seamless and supportive.
Case Managers
Our case managers serve as personal advocates for every individual in our care. They coordinate treatment schedules, communicate with insurance providers, connect individuals with community resources, and develop comprehensive discharge and aftercare plans. Their goal is to remove barriers to recovery so that each person can focus entirely on healing. From the first day of treatment through post-discharge follow-up, case managers provide the continuity and logistical support that are essential for lasting success.
Wellness Coordinators
Our wellness coordinators design and facilitate the holistic programming that complements traditional clinical treatment. They organize fitness classes, yoga sessions, meditation workshops, art therapy activities, and recreational outings. By promoting physical wellness, creative expression, and mindful practices, they help individuals discover new interests and healthy outlets that support long-term sobriety. Wellness coordinators also work with the dietary team to ensure nutrition education is integrated into daily programming.
Our Credentials
Our team holds an impressive array of professional credentials, ensuring you receive care from qualified, experienced, and continuously trained specialists.
Every member of the MDI Helpline team is committed to ongoing professional development and adheres to the highest ethical standards in addiction treatment and behavioral healthcare. Our collective credentials reflect our dedication to providing Centerville, Ohio with world-class care for individuals and families affected by substance use disorders and co-occurring mental health conditions.
Talk to Our Team
Our caring professionals are ready to answer your questions and help you take the first step toward recovery. Every conversation is confidential, compassionate, and judgment-free. Call us 24/7.
(216) 340-9050